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Our essentials
Have a question about this product?
Your questions
Is the pillowcase slippery?
No, it is a matt cotton with no slippery feel.
Can I pair it with a silk pillowcase?
Yes, it is a lovely combination: see the build-your-own pillowcase duo.
Which size should I choose?
The size of your pillow.
When will I receive my order?
Delivery times and charges depend on your destination. Please check our delivery policy, or email contact@noctua-paris.com before ordering if you need help. You receive a tracking link as soon as your order ships.
What if the product does not suit me?
You have 14 days after delivery to request the return of an unused, complete product in its original packaging. Direct return costs are paid by you, unless we made an error or the product is faulty. Email us at contact@noctua-paris.com.
Frequently asked questions
Start by choosing the size that matches your mattress, duvet or pillow. The available dimensions appear in the variant selector and in the size guide on the product page.
Always follow the care instructions on the product page and label. Gentle washing and air drying generally help preserve the feel and colours.
Delivery times and charges depend on your destination. Please check our delivery and returns information, or email contact@noctua-paris.com before ordering if you need help.
For return instructions, email contact@noctua-paris.com with your order number and the items concerned. Please read our delivery and returns information for the applicable conditions.
Use code BIENVENUE10 in your bag for −10% on your first order, valid once and excluding duo products. You can also subscribe to our newsletter to receive our offers.